Support Forum

[fbourget]

Hello,

We work on version 4.0.7.
I click on "Upload Manager", then "Paste a Screenshot". Screenshot is displayed in Preview part.
Then I click on "Upload and Update".

When I click again on "Upload Manager", screenshot is not saved.
My user have permissions to upload file.

Can you, please, help to save screenshot in upload Manager.

Thanks and regards.

[admin]

1) Please check trackstudio.log - do you see any errors there ?
2) Please try another computer/browser - can you replicate the problem ?
3) Can you upload plain files with upload manager ?

I mean, that cannot replicate it - all works fine there.

[fbourget]

Hello,

It's not working on IE6.
It's OK on IE8 and Firefox.

Thanks and regards.

[admin]

IE6 not supported in TrackStudio 4, a lot of problems expected with it.