TrackStudio Version 5.5

Discuss problems installing or using TrackStudio.

TrackStudio Version 5.5

Postby BigDave » Wed Apr 03, 2019 1:16 am

I am attempting to upgrade from version 5.0.7 to 5.5.0, specifically to move to jdk 8. While restarting TrackStudio after moving in the TrackStudio.war file (5.5.0), I am getting the following ERROR in the log. Comparing TreeLoaderAction.class (version 5.0.7) with TreeLoadAction.class (version 5.5.0), I can see that indeed 'taskUserTree' is no longer an available method. TrackStudio 5.5.0 comes up, but the left pane does not display any folders under Projects. All data seems to be there, but left pane is essentially empty. See attachment. In TrackStudio 5.0.7 and prior, all top level folder tree is displayed in the left pane. WIth version 5.5.0 the top level folder tree is only displayed in the middle pane. Any help to fix this would be appreciated. Thanks Dave Velasco, Sutter Health.

019-04-02 11:02:11,805 ERROR org.apache.struts.actions.DispatchAction:dispatchMethod:257 - Action[/TreeLoaderAction] does not contain method named 'taskUserTree'
java.lang.NoSuchMethodException: com.trackstudio.action.TreeLoaderAction.taskUserTree(org.apache.struts.action.ActionMapping, org.apache.struts.action.ActionForm, javax.servlet.http.HttpServletRequest, javax.servlet.http.HttpServletResponse)
at java.lang.Class.getMethod(
at org.apache.struts.actions.DispatchAction.getMethod(
at org.apache.struts.actions.DispatchAction.dispatchMethod(
at org.apache.struts.actions.DispatchAction.execute(
at com.trackstudio.action.TSDispatchAction.execute(
at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(
at org.apache.struts.chain.commands.AbstractExecuteAction.execute(
at org.apache.struts.chain.commands.ActionCommandBase.execute(
at org.apache.commons.chain.impl.ChainBase.execute(
at org.apache.commons.chain.generic.LookupCommand.execute(
at org.apache.commons.chain.impl.ChainBase.execute(
at org.apache.struts.chain.ComposableRequestProcessor.process(
Display of TrackStudio 5.5.0
Home_TS_5.5.0_Display.JPG (80.86 KiB) Viewed 5247 times
Posts: 4
Joined: Fri Nov 14, 2014 3:01 am

Re: TrackStudio Version 5.5

Postby admin » Tue Apr 16, 2019 2:27 pm

Looks like incorrect upgrade. Please try to install new fresh instance.
Maxim Kramarenko (mailto:
TrackStudio - Hierarchical Bug & Issue Tracking Software
Site Admin
Posts: 8148
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Return to TrackStudio Support

Who is online

Users browsing this forum: No registered users and 7 guests