Support Forum

[victor]

Hello,

In version 2.8 I am receiving from trackstudio forwarded messages sent by users:

From: user-email
To: administrator-email
Subject: Forwarded from 'trackstudio-email': &ADDMESSAGE=Create+message

Including an email like this:
From: user-email
To: trackStudio-email
Subject: &ADDMESSAGE=Create+message

What is this???

Thanks

[admin]

Hello,

In version 2.8 I am receiving from trackstudio forwarded messages sent by users:

From: user-email
To: administrator-email
Subject: Forwarded from 'trackstudio-email': &ADDMESSAGE=Create+message

Including an email like this:
From: user-email
To: trackStudio-email
Subject: &ADDMESSAGE=Create+message

What is this???

Thanks

TrackStudio 2.8 forward (or delete) emails that it can't process. It seems that you user use form-based e-mail notification, but it works wrong (subject incorrect), should be something like:
***DO_NOT_EDIT***87cbbd1be5d727e01968630fa2d7539d|9F73305150D213A0E0303BD58EAC6311|1|00|00|2|+|00|00|357549dbd0ccc531d72d9e6694c6943c|+***DO_NOT_EDIT***

What mail client/browser your user use ? Can you replicate this bug ?

[victor]

TrackStudio 2.8 forward (or delete) emails that it can't process. It seems that you user use form-based e-mail notification, but it works wrong (subject incorrect), should be something like:
***DO_NOT_EDIT***87cbbd1be5d727e01968630fa2d7539d|9F73305150D213A0E0303BD58EAC6311|1|00|00|2|+|00|00|357549dbd0ccc531d72d9e6694c6943c|+***DO_NOT_EDIT***

What mail client/browser your user use ? Can you replicate this bug ?

Sorry, this was the security and script execution problem. I didn't use 'Internet zone' in the outlook.

Thanks