Support Forum

by **willettsj** » Mon Sep 15, 2003 2:29 pm

Having problems logging in to the hosted service today. Sometimes everything is fine, then can't log in (been an hour or so now, also a shorter time earlier this morning).

Are there server problems? Rest of the internet seems OK, so don't think it's a network issue our end.

by **admin** » Mon Sep 15, 2003 3:02 pm

willettsj wrote:Having problems logging in to the hosted service today. Sometimes everything is fine, then can't log in (been an hour or so now, also a shorter time earlier this morning).

Are there server problems? Rest of the internet seems OK, so don't think it's a network issue our end.

Yes, this is problem with our server software - sometimes it stop responding under load. We work to resolve this issue and I hope we resolve it shortly.

by **willettsj** » Tue Sep 16, 2003 1:06 pm

Hi Maxim,

This has happened again today, at about the same time. This is peak business hours in the UK, could you give an idea of likely resolution time?

by **admin** » Tue Sep 16, 2003 9:02 pm

willettsj wrote:Hi Maxim,

This has happened again today, at about the same time. This is peak business hours in the UK, could you give an idea of likely resolution time?

I hope, we'll resolve this issue this week.

Support Forum

System problems today?

System problems today?

Re: System problems today?

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