Support Forum

[screenservice]

Hi TrackStudio Support Team,
we have a perpetual single server license for TrackStudio 3.5.51 and we want to upgrade to version 4.0.14.5
Unfortunately the login page states: "Your support contract has expired. Renew it today!" and nobody, but root, can login.

Thank you in advance for your support,
Marco.

[admin]

Yes, you need active support contract to upgrade your db. Without it, you can check TrackStudio 4.0 with your database as root (or just download and install trial somewhere, but you cannot use trial version with your 3.5.x database).