More assignees for a task

Discuss problems installing or using TrackStudio.

More assignees for a task

Postby PavelKolarik » Thu Apr 15, 2010 5:10 pm

As far as I know there is not possible to assign more than one assignee to a task. Have you ever considered this functionality? It could be set up at the workflow/category level whether the workflow/category can use more assignees or not.

It is clear that in theory only one person should be responsible for task. But quite often we face situations that one person is responsible for the task and more people are working on some smaller subtask in parallel. It can be solved by few workarounds like
- to use the assignee field for the responsible person and to define an user UDF for the "team" (BUT it makes notifications and filtering more complicated ...)
- to create separate subtasks for each team member (BUT it is quite an overhead since the subtasks are often tiny...)
PavelKolarik
 
Posts: 79
Joined: Thu Oct 19, 2006 10:32 am
Location: Opava, Czech Republic

Re: More assignees for a task

Postby admin » Fri Apr 16, 2010 9:04 am

Yes, only one assignee can be specified now, and it's difficult to allow multiple assignees now.

I understand why you need it, but I dislike this feature from theoretical viewpoint - at each stage task should have just one assignee. We consider assignee as a person, who is responsible for further task progress, 2 persons can be responsible the same time only in case of deadlock.

So, havng multiple subtasks or adding several steps to the workflow seems like better solution for me.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 7305
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia


Return to TrackStudio Support

Who is online

Users browsing this forum: No registered users and 0 guests

cron