Support Forum

[naresh]

Hi Maxim,

I just sent you all the files you asked for. Just to make sure that I wasn't screwing up anything i did my tests on a fresh installation of TrackStudio. It still doesn't add the new emails in. I have a username with that email address already created but somehow TrackStudio doesn't recognize it.

Regards,
Naresh.

[admin]

Hi Maxim,

I just sent you all the files you asked for. Just to make sure that I wasn't screwing up anything i did my tests on a fresh installation of TrackStudio. It still doesn't add the new emails in. I have a username with that email address already created but somehow TrackStudio doesn't recognize it.

Regards,
Naresh.

Please try to download
http://www.trackstudio.com/tse-28/trackstudio.jar
and
http://www.trackstudio.com/tse-28/trackstudiojsp.jar
(version with extended logs).

Please replace those files (in webapps/TrackStudio/WEB-INF/lib) and send me debug logs.