Notifications STILL not working in 2.7.4

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Notifications STILL not working in 2.7.4

Postby michaelneale » Thu Aug 07, 2003 8:18 am

I have tried and tried to get Notify working in 2.7.4. I have read the docs, read all the news group posts on it and it still doesnt work.

I saw the post that said:

"To enable email notification all registered users should log in, select the Filters tab, select the All filter, select Notify tab and click check box. More detailed description of email notification see below."

So I tried it. That actually worked - but only for the "all" filter - which is not helpfull at all. Anytime I try to set notifications for a filter that I created (not the ALL filter) it doesnt work at all. It only ever works with the all filter.

(subscriptions seem to work OK though).

Any idea what is wrong?
michaelneale
 
Posts: 26
Joined: Tue May 13, 2003 3:12 pm

Re: Notifications STILL not working in 2.7.4

Postby admin » Thu Aug 07, 2003 10:41 am

michaelneale wrote:I have tried and tried to get Notify working in 2.7.4. I have read the docs, read all the news group posts on it and it still doesnt work.

I saw the post that said:

"To enable email notification all registered users should log in, select the Filters tab, select the All filter, select Notify tab and click check box. More detailed description of email notification see below."

So I tried it. That actually worked - but only for the "all" filter - which is not helpfull at all. Anytime I try to set notifications for a filter that I created (not the ALL filter) it doesnt work at all. It only ever works with the all filter.

(subscriptions seem to work OK though).

Any idea what is wrong?


Strange. Please send me to maximkr@trackstudio.com following:
1) if you use HypersonicSQL - database (test.*)
2) your filter description
3) debug logs (when you create new task or message, that pass filter conditions).

Another questions:
1) What if you change 'All' filter ?
2) Can you duplicate this bug with our hosted service (its 2.7.4 too) ?

Do you read http://trackstudio.com/documentation/No ... Email.html ?
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 8143
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Re: Notifications STILL not working in 2.7.4

Postby admin » Thu Aug 07, 2003 11:45 am

michaelneale wrote:I have tried and tried to get Notify working in 2.7.4. I have read the docs, read all the news group posts on it and it still doesnt work.

I saw the post that said:

"To enable email notification all registered users should log in, select the Filters tab, select the All filter, select Notify tab and click check box. More detailed description of email notification see below."

So I tried it. That actually worked - but only for the "all" filter - which is not helpfull at all. Anytime I try to set notifications for a filter that I created (not the ALL filter) it doesnt work at all. It only ever works with the all filter.

(subscriptions seem to work OK though).

Any idea what is wrong?


I still can't duplicate it. How I test it:
1) Unpack 2.7.4
2) Initialize HypersonicSQL database
3) Configure email notification in sman
4) login as root
5) Change email for root
6) select task 'test'
7) create new private filter for task test with "category=bug"
8) subscribe to this filter for task test
9) create new task with category "bug" as subtask of test
10) after I fill all info and press "save" or "go to parent" - I receive notify
11) when I create task with category "task" - no email notification

Also we have no problems with hosted version. So, I need more info to resolve this issue.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 8143
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

They are working

Postby michaelneale » Tue Aug 12, 2003 9:49 am

When I downloaded the latest 2.7.4, and followed your instructions they are working nicely.

You help is appreciated.
michaelneale
 
Posts: 26
Joined: Tue May 13, 2003 3:12 pm


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