Trouble with special character

Discuss problems installing or using TrackStudio.

Re: Trouble with special character

Postby gnn » Tue Jan 29, 2013 5:23 pm

Hi,

Thanks for your reply. I have just send you by mail the MYSQL Database backup.

Regards,
Gilbert
gnn
 
Posts: 11
Joined: Mon Oct 15, 2012 6:01 pm

Re: Trouble with special character

Postby admin » Wed Jan 30, 2013 9:30 pm

Don't received it. Please tell me e-mail subject.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 8139
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Re: Trouble with special character

Postby gnn » Fri Feb 01, 2013 4:38 pm

Hi,

The e-mail subject is MYSQL Database Backup for the update installation trackstudio (4.0.7 to 4.1.18). I have just send it back. Could you please confirm me that you have receive it?

Thanks,
Gilbert
gnn
 
Posts: 11
Joined: Mon Oct 15, 2012 6:01 pm

Re: Trouble with special character

Postby admin » Fri Feb 01, 2013 6:06 pm

gnn wrote:Hi,

The e-mail subject is MYSQL Database Backup for the update installation trackstudio (4.0.7 to 4.1.18). I have just send it back. Could you please confirm me that you have receive it?

Thanks,
Gilbert


Yes, got it.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 8139
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Re: Trouble with special character

Postby gnn » Mon Feb 18, 2013 1:47 pm

Hi,

The trackstudio's upgrade is working fine thanks to your help.

I have retry to create a ticket with special character and I'm still have an error:

System Information & Stack Trace:

System Information:
Java Information:
Java Version: 1.7.0_11
Java Vendor: Oracle Corporation
Java Specification Vendor: Oracle Corporation
Java Specification Version: 1.7
Java Home: /trackstudio/app/jdk1.7.0_11/jre
Java Classpath: /trackstudio/app/apache-tomcat/bin/bootstrap.jar
Servlet Container Information:
Servlet Version: 25
AS Vendor: Apache Tomcat/6.0.29
Virtual Machine Information:
VM Vendor: Oracle Corporation
VM: Java HotSpot(TM) Client VM
VM Version: 23.6-b04
Runtime Version: 1.7.0_11-b21
VM Specification Version: 1.7
VM Info: mixed mode
System information:
OS Name: i386-Linux(2.6.21.7-2.fc8xen)
Total Memory: 518979584
Free Memory: 174222040
Product Information:
Version: 4.0.18.20130124
Licensee: EdifiXio
License Type: GLOBAL
Database Information:
Database: MySQL
Database version:4.1.22-standard
Database major version:4
Database minor version:1
Database driver name:MySQL-AB JDBC Driver
Database driver version:mysql-connector-java-5.1.8 ( Revision: ${svn.Revision} )
Database driver major version:5
Database driver minor version:1
Hibernate Dialect: org.hibernate.dialect.MySQLInnoDBDialect
Hibernate Driver: com.mysql.jdbc.Driver
Expire Date: 1/24/13 12:00 AM
Stack Trace:
javax.servlet.ServletException: javax.servlet.ServletException: BeanUtils.populate
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:286)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at com.trackstudio.action.TSStrutsServlet.doGet(TSStrutsServlet.java:31)
at com.trackstudio.action.TSStrutsServlet.doPost(TSStrutsServlet.java:38)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at jcifs.http.NtlmHttpFilter.doFilter(NtlmHttpFilter.java:130)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.trackstudio.filters.CompressResponseFilter.doFilter(CompressResponseFilter.java:71)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:722)
Caused by: javax.servlet.ServletException: BeanUtils.populate
at org.apache.struts.util.RequestUtils.populate(RequestUtils.java:475)
at org.apache.struts.chain.commands.servlet.PopulateActionForm.populate(PopulateActionForm.java:50)
at org.apache.struts.chain.commands.AbstractPopulateActionForm.execute(AbstractPopulateActionForm.java:60)
at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
... 24 more
Caused by: java.lang.NullPointerException
at org.apache.commons.beanutils.BeanUtilsBean.setProperty(BeanUtilsBean.java:982)
at org.apache.commons.beanutils.BeanUtilsBean.populate(BeanUtilsBean.java:830)
at org.apache.commons.beanutils.BeanUtils.populate(BeanUtils.java:433)
at org.apache.struts.util.RequestUtils.populate(RequestUtils.java:473)
... 31 more

Thanks,
Gilbert NGUYEN
gnn
 
Posts: 11
Joined: Mon Oct 15, 2012 6:01 pm

Re: Trouble with special character

Postby Petr » Mon Feb 18, 2013 1:52 pm

We have already fixed this problem in the current version. Could you tell us how you solved the previous trouble?
Учи Java и ищи работу вместе с www.job4j.ru
Petr
 
Posts: 2914
Joined: Wed Aug 12, 2009 4:38 pm

Re: Trouble with special character

Postby gnn » Mon Feb 18, 2013 4:32 pm

Hello,

For solving the upgrade TrackStudio problem, I have add the 2 lines on the trackstudio.hibernate.properties file and the upgrade is working fine now.

hibernate.current_session_context_class=org.hibernate.context.ThreadLocalSessionContext
hibernate.transaction.auto_close_session=false

But I'm still have the trouble with specials characters on TrackStudio 4.0.18.

System Information & Stack Trace:

System Information:
Java Information:
Java Version: 1.7.0_11
Java Vendor: Oracle Corporation
Java Specification Vendor: Oracle Corporation
Java Specification Version: 1.7
Java Home: /trackstudio/app/jdk1.7.0_11/jre
Java Classpath: /trackstudio/app/apache-tomcat/bin/bootstrap.jar
Servlet Container Information:
Servlet Version: 25
AS Vendor: Apache Tomcat/6.0.29
Virtual Machine Information:
VM Vendor: Oracle Corporation
VM: Java HotSpot(TM) Client VM
VM Version: 23.6-b04
Runtime Version: 1.7.0_11-b21
VM Specification Version: 1.7
VM Info: mixed mode
System information:
OS Name: i386-Linux(2.6.21.7-2.fc8xen)
Total Memory: 518979584
Free Memory: 174222040
Product Information:
Version: 4.0.18.20130124
Licensee: EdifiXio
License Type: GLOBAL
Database Information:
Database: MySQL
Database version:4.1.22-standard
Database major version:4
Database minor version:1
Database driver name:MySQL-AB JDBC Driver
Database driver version:mysql-connector-java-5.1.8 ( Revision: ${svn.Revision} )
Database driver major version:5
Database driver minor version:1
Hibernate Dialect: org.hibernate.dialect.MySQLInnoDBDialect
Hibernate Driver: com.mysql.jdbc.Driver
Expire Date: 1/24/13 12:00 AM
Stack Trace:
javax.servlet.ServletException: javax.servlet.ServletException: BeanUtils.populate
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:286)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:462)
at com.trackstudio.action.TSStrutsServlet.doGet(TSStrutsServlet.java:31)
at com.trackstudio.action.TSStrutsServlet.doPost(TSStrutsServlet.java:38)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at jcifs.http.NtlmHttpFilter.doFilter(NtlmHttpFilter.java:130)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.trackstudio.filters.CompressResponseFilter.doFilter(CompressResponseFilter.java:71)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:722)
Caused by: javax.servlet.ServletException: BeanUtils.populate
at org.apache.struts.util.RequestUtils.populate(RequestUtils.java:475)
at org.apache.struts.chain.commands.servlet.PopulateActionForm.populate(PopulateActionForm.java:50)
at org.apache.struts.chain.commands.AbstractPopulateActionForm.execute(AbstractPopulateActionForm.java:60)
at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
... 24 more
Caused by: java.lang.NullPointerException
at org.apache.commons.beanutils.BeanUtilsBean.setProperty(BeanUtilsBean.java:982)
at org.apache.commons.beanutils.BeanUtilsBean.populate(BeanUtilsBean.java:830)
at org.apache.commons.beanutils.BeanUtils.populate(BeanUtils.java:433)
at org.apache.struts.util.RequestUtils.populate(RequestUtils.java:473)
... 31 more

Regards,
Gilbert
gnn
 
Posts: 11
Joined: Mon Oct 15, 2012 6:01 pm

Re: Trouble with special character

Postby Petr » Tue Feb 19, 2013 11:24 am

What is the size of commons-beanutils-1.8.3.jar library?
Because we have fixed some codes inside this library that to solve this problem.
Учи Java и ищи работу вместе с www.job4j.ru
Petr
 
Posts: 2914
Joined: Wed Aug 12, 2009 4:38 pm

Re: Trouble with special character

Postby gnn » Tue Feb 19, 2013 12:19 pm

Hello,

The size of commons-beanutils-1.8.3.jar library is:

-rw-r--r-- 1 tstudio tstudio 232019 Jan 24 10:52 /trackstudio/app/apache-tomcat-6.0.29/webapps/TrackStudio/WEB-INF/lib/commons-beanutils-1.8.3.jar

Regards,
Gilbert
gnn
 
Posts: 11
Joined: Mon Oct 15, 2012 6:01 pm

Re: Trouble with special character

Postby Petr » Tue Feb 19, 2013 12:24 pm

Well. My version is -rw-rw-r-- 1 1000 1000 231999 Jan 30 17:34 commons-beanutils-1.8.3.jar
I guess you have unfixing version. I have sent my version to your email.
Учи Java и ищи работу вместе с www.job4j.ru
Petr
 
Posts: 2914
Joined: Wed Aug 12, 2009 4:38 pm

Previous

Return to TrackStudio Support

Who is online

Users browsing this forum: No registered users and 1 guest