Support Forum

[akimoff]

От пользователя создали подписку на периодические уведомления. В результатах работы фильтра, к которому она привязана, задачи есть. Однако при нажатии на кнопку "Проверить" выдается сообщение: "Не было отправлено никаких уведомлений".

[Petr]

проверим, возможно потому что список пуст, и оно не уходит.

[akimoff]

проверим, возможно потому что список пуст, и оно не уходит.

В том-то и дело, что мы все случаи проверили.
Такое впечатление, что исправление нашего бага по поводу отсылки (помните, у нас приходили пустые письма) привело к тому, что теперь письма наоборот, не рассылаются, когда должны. Закономерность не установлена пока. Мы сейчас как раз тестируем рассылку на разных ролях с разными фильтрами.

[Petr]

а в логах нет ничего?

[akimoff]

а в логах нет ничего?

Code: Select all

2010-08-20 15:41:55,115 DEBUG com.trackstudio.startup.HibernateSession:currentSession:22 - CREATE NEW SESSION
2010-08-20 15:41:55,165 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:processSubscription:413 - START SEND DISTRIBUTION
2010-08-20 15:41:55,188 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:71 -

************ ALERT DISTRIBUTION ***********

2010-08-20 15:41:55,189 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:72 -       DISTRIBUTION NAME: Все задачи отдела
2010-08-20 15:41:55,189 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:73 -       FILNET NAME: Все задачи отдела
2010-08-20 15:41:55,190 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:74 -       TASK NAME: Tsks
2010-08-20 15:41:55,190 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:75 -       USER NAME: Карнаухов Андрей
2010-08-20 15:41:55,194 DEBUG com.trackstudio.app.adapter.email.SendMsgFJTask:run:108 - Send message to akarnauhov mlebedeva@rbc.ru
2010-08-20 15:41:55,199 DEBUG com.trackstudio.kernel.manager.FilterManager:makeFValue:418 - CLOSE SESSION FilterManager
2010-08-20 15:41:55,200 DEBUG com.trackstudio.startup.HibernateSession:currentSession:22 - CREATE NEW SESSION
2010-08-20 15:41:55,202 DEBUG com.trackstudio.kernel.manager.FilterManager:getTaskFValue:535 - TaskFValue map: {category=[d0c47ac02806e5d1012839a6aae90c47, d0c47ac0278ab8ac0127d2133a63142c, d0c47cbf2650d12701268ec4daf0057a, d0c47ad62891d4d00128abe4bb0503a5], display=[priority, submitter, handler, submit_date, deadline, tasknumber, taskname, status], handler=[IandSubUsers], onpage=[50], sortorder=[task_number;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;], subtask=[1]}
2010-08-20 15:41:55,213 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:getDataMap:145 - mailFrom is tracker@rbc.ru
2010-08-20 15:41:55,216 DEBUG com.trackstudio.kernel.manager.FilterManager:makeFValue:418 - CLOSE SESSION FilterManager
2010-08-20 15:41:55,217 DEBUG com.trackstudio.startup.HibernateSession:currentSession:22 - CREATE NEW SESSION
2010-08-20 15:41:55,219 DEBUG com.trackstudio.kernel.manager.FilterManager:getTaskFValue:535 - TaskFValue map: {category=[d0c47ac02806e5d1012839a6aae90c47, d0c47ac0278ab8ac0127d2133a63142c, d0c47cbf2650d12701268ec4daf0057a, d0c47ad62891d4d00128abe4bb0503a5], display=[priority, submitter, handler, submit_date, deadline, tasknumber, taskname, status], handler=[IandSubUsers], onpage=[50], sortorder=[task_number;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;], subtask=[1]}
2010-08-20 15:41:55,255 ERROR com.trackstudio.app.adapter.email.SendMsgFJTask:run:216 - E-mail notification error: Expression subtasks is undefined on line 565, column 31 in d0c47cbf264624ae01264b3b5bbe03b2.
2010-08-20 15:41:55,256 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:82 -       RESULT DISTRIBUTION: false
2010-08-20 15:41:55,257 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:sendMsg:83 -


2010-08-20 15:41:55,257 DEBUG com.trackstudio.app.adapter.email.FilterNotifyAdapterManager:processSubscription:457 - FINISHED SEND DISTRIBUTION
2010-08-20 15:41:55,259 DEBUG com.trackstudio.action.GeneralAction:imports:153 - Login as another user problem diagnostic info: user=akarnauhov; locale=ru_RU
2010-08-20 15:41:55,260 DEBUG com.trackstudio.kernel.manager.LicenseManager:calculateSupportPeriod:294 - supportPeriod = 31536000000
2010-08-20 15:41:55,261 DEBUG com.trackstudio.kernel.manager.LicenseManager:calculateSupportExpireDate:274 - supportExpireDate = Tue Apr 12 00:00:00 MSD 2011
2010-08-20 15:41:55,263 DEBUG com.trackstudio.startup.HibernateSession:currentSession:22 - CREATE NEW SESSION
2010-08-20 15:42:45,549 DEBUG com.trackstudio.action.GeneralAction:imports:153 - Login as another user problem diagnostic info: user=akarnauhov; locale=ru_RU
2010-08-20 15:42:45,550 DEBUG com.trackstudio.action.GeneralAction:imports:153 - Login as another user problem diagnostic info: user=akarnauhov; locale=ru_RU
2010-08-20 15:42:45,550 DEBUG com.trackstudio.startup.HibernateSession:currentSession:22 - CREATE NEW SESSION
2010-08-20 15:42:45,552 DEBUG com.trackstudio.action.GeneralAction:imports:153 - Login as another user problem diagnostic info: user=akarnauhov; locale=ru_RU
2010-08-20 15:42:45,559 DEBUG com.trackstudio.action.GeneralAction:imports:153 - Login as another user problem diagnostic info: user=akarnauhov; locale=ru_RU
2010-08-20 15:42:45,560 DEBUG com.trackstudio.kernel.manager.LicenseManager:calculateSupportPeriod:294 - supportPeriod = 31536000000
2010-08-20 15:42:45,561 DEBUG com.trackstudio.kernel.manager.LicenseManager:calculateSupportExpireDate:274 - supportExpireDate = Tue Apr 12 00:00:00 MSD 2011
2010-08-20 15:42:45,612 DEBUG com.trackstudio.kernel.manager.FilterManager:makeFValue:418 - CLOSE SESSION FilterManager
2010-08-20 15:42:45,613 DEBUG com.trackstudio.startup.HibernateSession:currentSession:22 - CREATE NEW SESSION
2010-08-20 15:42:45,615 DEBUG com.trackstudio.kernel.manager.FilterManager:getTaskFValue:535 - TaskFValue map: {category=[d0c47ac02806e5d1012839a6aae90c47, d0c47ac0278ab8ac0127d2133a63142c, d0c47cbf2650d12701268ec4daf0057a, d0c47ad62891d4d00128abe4bb0503a5], display=[priority, submitter, handler, submit_date, deadline, tasknumber, taskname, status], handler=[IandSubUsers], onpage=[50], sortorder=[task_number;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;], subtask=[1]}
2010-08-20 15:42:45,617 DEBUG com.trackstudio.action.task.SubtaskAction:page:204 - Filter id is d0c47ad6296a500201296e69464e0220
2010-08-20 15:42:45,625 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - _selectedId
2010-08-20 15:42:45,626 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - ts-session80f49399fe0e748be88124c38ff24e7a76
2010-08-20 15:42:45,626 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - JSESSIONIDB5FE060EC48738F47289219778476447
2010-08-20 15:42:45,627 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 5150http%3A//v2.tracker.rbc.ru/MstatusViewAction.do%3Fmethod%3Dpage%26mstatusId%3Dd0c47ac0278ab8ac0127a8f2da3c0aa7%26id%3Dd0c47cbf264624ae0126465d37f200bb%26workflowId%3Dd0c47cbf2650d12701268e732322037b
2010-08-20 15:42:45,628 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 95419http%3A//v2.tracker.rbc.ru/MstatusViewAction.do%3Fmethod%3Dpage%26mstatusId%3Dd0c47ac0278ab8ac0127a8eef42109ae%26id%3Dd0c47cbf264624ae0126465d37f200bb%26workflowId%3Dd0c47cbf2650d12701268e732322037b
2010-08-20 15:42:45,629 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 27472http%3A//v2.tracker.rbc.ru/UserStatusViewAction.do%3Fmethod%3Dpage%26prstatusId%3Dd0c47cbf264624ae01264b8f8fae06d2%26id%3Dd0c47cbf264624ae0126463607fe0010
2010-08-20 15:42:45,630 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 2535http%3A//v2.tracker.rbc.ru/UserWorkflowOverviewAction.do%3Fmethod%3Dpage%26workflowId%3Dd0c47cbf264624ae01264bacb6f407db%26prstatusId%3Dd0c47ad62a21cfce012a220725f30415%26id%3D1
2010-08-20 15:42:45,631 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 21580http%3A//v2.tracker.rbc.ru//task/710%3Fthisframe%3Dtrue
2010-08-20 15:42:45,631 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 37082http%3A//v2.tracker.rbc.ru/TaskFilterAction.do%3Fmethod%3Dpage%26id%3Dd0c47ad628f287d90129020dfe420299
2010-08-20 15:42:45,632 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - 26580http%3A//v2.tracker.rbc.ru/WorkflowAction.do%3Fmethod%3Dpage%26id%3Dd0c47cbf264624ae0126465d37f200bb
2010-08-20 15:42:45,633 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - __utmb186704107.1.10.1282304195
2010-08-20 15:42:45,634 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - __utmc186704107
2010-08-20 15:42:45,634 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - __utma186704107.1236202249.1267112317.1282300753.1282304195.1412
2010-08-20 15:42:45,635 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - ra_on1282285914
2010-08-20 15:42:45,636 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - flashrst_128796_firstpage_end1
2010-08-20 15:42:45,637 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - RBCStock80.68.241.117.1274782869960857
2010-08-20 15:42:45,638 DEBUG com.trackstudio.action.task.SubtaskAction:page:341 - __utmz186704107.1272367147.622.3.utmcsr