Web Service Problem on TrackStudio Host

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Web Service Problem on TrackStudio Host

Postby sellingerd » Wed Apr 21, 2010 2:11 pm

I am still trying to get my TrackStudio host web service clients working. A few days ago when after the URI to TS host was changed I re-created my proxies using the URL http://ec2host.trackstudio.com:8080/Tra ... o/services (I am using a .NET program to access TS via the web services). I had no problem creating the new proxy classes.

Next, I tried to connect to the services using the the host URI

http://ec2host.trackstudio.com:8080/Tra ... vices/User

(similar to what I had read in the documentation some time ago).

When I try to connect I get an error indicating that the service did not return a SOAP response. When I looked at the request with Fiddler, my requestion looked like this (user/password have been remove and the soap text has been slightly reformated)

POST http://ec2host.trackstudio.com:8080/Tra ... vices/User HTTP/1.1
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 2.0.50727.3603)
VsDebuggerCausalityData: uIDPo+8Nyz4dox5Htu4rvVPXWYsAAAAAfxTUDVzxo0Od0a0aL6OGwpzt3cidg9dPuW0tEaS451IACQAA
Content-Type: application/soap+xml; charset=utf-8; action="authenticate"
Host: ec2host.trackstudio.com:8080
Content-Length: 392
Expect: 100-continue
Connection: Keep-Alive

<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<soap:Body>
<authenticate xmlns="http://user.service.soap.trackstudio.com/">
<login xmlns="">********</login>
<password xmlns="">********</password>
</authenticate></soap:Body>
</soap:Envelope>

and the response was:

HTTP/1.1 500 Internal Server Error
Date: Wed, 21 Apr 2010 10:47:34 GMT
Content-Length: 0
Server: Jetty(6.1.14)


I have tried both from in front or and behind my firewall with the same result, and anyway the response clearly indicates a server error.

Am I calling the correct service. Please advise.
sellingerd
 
Posts: 76
Joined: Fri Dec 05, 2003 3:35 pm
Location: Paris, France

Re: Web Service Problem on TrackStudio Host

Postby admin » Wed Apr 21, 2010 3:08 pm

Ok, we'll check this.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 7305
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Postby sellingerd » Wed Apr 28, 2010 12:45 pm

Has there been any progress on this topic (it's kind of important to me)?

thanks.
sellingerd
 
Posts: 76
Joined: Fri Dec 05, 2003 3:35 pm
Location: Paris, France

Postby admin » Thu Apr 29, 2010 6:05 pm

sellingerd wrote:Has there been any progress on this topic (it's kind of important to me)?

thanks.


It seems like Java-related problem (conflict between JAX WS and JavaMail). We can replicate and fixed the problem locally, but it still occurs on our site. Spent the whole day today on this problem, will continue tomorrow.

Hope, we'll fix it soon.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 7305
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Postby sellingerd » Thu Apr 29, 2010 6:14 pm

Thanks a lot. We appreciate your effort.
sellingerd
 
Posts: 76
Joined: Fri Dec 05, 2003 3:35 pm
Location: Paris, France

Postby admin » Fri Apr 30, 2010 4:01 pm

sellingerd wrote:Thanks a lot. We appreciate your effort.


Please try it now, it should work.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 7305
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Postby sellingerd » Fri Apr 30, 2010 4:06 pm

I have tested with my little test connection application. It seems to work, so I should be able to start validating the rest of my code.

Thanks a lot for your help.
sellingerd
 
Posts: 76
Joined: Fri Dec 05, 2003 3:35 pm
Location: Paris, France


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