Support Forum

[manni]

We're looking into buying TrackStudio as our bugtracking tool for choice. What we've tried so far worked really smooth, but two issues remain open for us:

- we've got a git repository and need git integration to match check-ins to bugs - is there any integration available?
- copying bugs between projects works quite nicely, except if there are no bugs in the target folder. if this is the case you cannot paste any bugs (or i didn't find out how )

thx for any info
manni

[admin]

We're looking into buying TrackStudio as our bugtracking tool for choice. What we've tried so far worked really smooth, but two issues remain open for us:

- we've got a git repository and need git integration to match check-ins to bugs - is there any integration available?

Git integration will be available in 4.0.11, it will be released in a few days.

- copying bugs between projects works quite nicely, except if there are no bugs in the target folder. if this is the case you cannot paste any bugs (or i didn't find out how )

This looks strange. If you can replicate this issue - please send me your anonymized database backup + how to replicate.

[ChrisM]

Hi, I'm a co-worker of Manni, thank you for your fast response!

Git integration will be available in 4.0.11, it will be released in a few days.

This sounds promising! Two more questions concerning git / scm integration:

• Is there any chance TrackStudio could be integrated with Atlassian's FishEye? (This topic is rather old)
• Is it possible to map scm and TrackStudio users?

And a few more general questions:

• Will you get rid of the frameset in order to make sharing of views or links easier? It seems that you have spend considerable amount of work to overcome the frameset limitations, though!
• Will the crowd interconnection be improved to a point where you don't have to create the users inside TrackStudio?
• Is there a german localisation (it seems there has been one) or can we localise the interface ourselves?

Problems:

- copying bugs between projects works quite nicely, except if there are no bugs in the target folder. if this is the case you cannot paste any bugs (or i didn't find out how )

This looks strange. If you can replicate this issue - please send me your anonymized database backup + how to replicate.

Manni should have sent you an email with the requested info by now!

I noticed two more things:

• At one point I couldn't copy and paste the link to an empty project, and I got the following error. I noticed this by accidentally drag and dropping the title of the project in Firefox (which opens the link in a new tab, because of an extension I have installed). Unfortunately I can't reproduce the error anymore.
  

  Code: Select all

  Stack Trace:
TrackStudio Error:
java.lang.NullPointerException
   at com.trackstudio.tools.tree.OrderedTree.getChildren(OrderedTree.java:301)
   at com.trackstudio.kernel.cache.TaskRelatedManager.getChildren(TaskRelatedManager.java:432)
   at com.trackstudio.kernel.cache.TaskRelatedManager.getChildrenId(TaskRelatedManager.java:1358)
   at com.trackstudio.action.task.TaskAction.execute(TaskAction.java:40)
   at org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)
   at org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)
   at org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
   at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
   at org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
   at org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
   at org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
   at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
   at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
   at com.trackstudio.action.TSStrutsServlet.doGet(TSStrutsServlet.java:32)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
   at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
   at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1221)
   at jcifs.http.NtlmHttpFilter.doFilter(NtlmHttpFilter.java:130)
   at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
   at com.trackstudio.filters.CompressResponseFilter.doFilter(CompressResponseFilter.java:67)
   at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
   at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399)
   at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
   at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
   at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766)
   at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
   at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
   at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
   at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
   at org.mortbay.jetty.Server.handle(Server.java:326)
   at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
   at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:928)
   at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:549)
   at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
   at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
   at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
   at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)

  
  
• The default reports produce an exception when run (until I configure a xslt stylesheet that is):
  

  Code: Select all

             
            System Information:
Java Information:
Java Version: 1.6.0_23
Java Vendor: Sun Microsystems Inc.
Java Specification Vendor: Sun Microsystems Inc.
Java Specification Version: 1.6
Java Home: c:\programme\gemeinsame dateien\i4j_jres\1.6.0_23
Java Classpath:
Servlet Container Information:
Servlet Version: 25
AS Vendor: jetty/6.1.26
Virtual Machine Information:
VM Vendor: Sun Microsystems Inc.
VM: Java HotSpot(TM) Client VM
VM Version: 19.0-b09
Runtime Version: 1.6.0_23-b05
VM Specification Version: 1.0
VM Info: mixed mode
System information:
OS Name: x86-Windows XP(5.1)
Total Memory: 67637248
Free Memory: 14750552
Product Information:
Version: 4.0.10.2
Licensee: Evaluation Customer
License Type: EVAL
Database Information:
Database: HSQL Database Engine
Database version:1.8.0
Database major version:1
Database minor version:8
Database driver name:HSQL Database Engine Driver
Database driver version:1.8.0
Database driver major version:1
Database driver minor version:8
Hibernate Dialect: org.hibernate.dialect.HSQLDialect
Hibernate Driver: org.hsqldb.jdbcDriver
Expire Date: 1/7/47 4:33 AM
Stack Trace:
            java.lang.NullPointerException
   at com.trackstudio.action.WebReportServlet.getNameReport(WebReportServlet.java:277)
   at com.trackstudio.action.WebReportServlet.doGet(WebReportServlet.java:154)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
   at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
   at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
   at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1221)
   at jcifs.http.NtlmHttpFilter.doFilter(NtlmHttpFilter.java:130)
   at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
   at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399)
   at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
   at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
   at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766)
   at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
   at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
   at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
   at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
   at org.mortbay.jetty.Server.handle(Server.java:326)
   at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
   at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:928)
   at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:549)
   at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
   at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
   at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
   at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)


  
  

[admin]

- copying bugs between projects works quite nicely, except if there are no bugs in the target folder. if this is the case you cannot paste any bugs (or i didn't find out how )

You can paste on "Subtasks" page, not "View task". Please go to the "Subtasks" page after you open target project, and click paste button there.

[admin]

• Is there any chance TrackStudio could be integrated with Atlassian's FishEye? (This topic is rather old)
• Is it possible to map scm and TrackStudio users?

The answer is "no" for both questions, at least for 4.0.x release.

Will you get rid of the frameset in order to make sharing of views or links easier? It seems that you have spend considerable amount of work to overcome the frameset limitations, though!

We need frameset to avoid tree reload, it's difficult to remove it. But each task have persistent URL, so it should be no problems with sharing.

Will the crowd interconnection be improved to a point where you don't have to create the users inside TrackStudio?

This is not possible, users should be always created in TrackStudio database, app cannot rely on external users only.

Is there a german localisation (it seems there has been one) or can we localise the interface ourselves?

German localization is outdated for now (only 3.5.x), if you decide localize and share your localization - we can offer free support&updates for you.

We'll check stack traces, thanks.

[manni]

you've mentioned version 4.0.11 for the git integration - could you please tell us when you're planning to release it?

thx

[admin]

you've mentioned version 4.0.11 for the git integration - could you please tell us when you're planning to release it?

thx

Hope to release it early next week, but have no any fixed date. If you need this urgently, I can re-build current version.