Clearing Optional List Custom Fields

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Clearing Optional List Custom Fields

Postby phancox » Mon Nov 22, 2010 8:45 am

If I have defined an optional list custom field on a workflow and a value is entered and the task saved, how can the field be cleared later?

e.g., a "problem" task is created which is initially triaged as a "bug" and the "module" custom field (a list of modules the problem could be in) is set to a particular module.

The problem is later found to be a user error. Consequently the "module" is no longer relevant. However, I can't find a way to select nothing in the "module" list custom field.
phancox
 
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Location: Sydney, Australia

Re: Clearing Optional List Custom Fields

Postby admin » Mon Nov 22, 2010 5:40 pm

It seems like you should add "<Nothing>" value to the custom field, search tasks with wrong value and update them.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
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Re: Clearing Optional List Custom Fields

Postby phancox » Mon Nov 22, 2010 5:56 pm

admin wrote:It seems like you should add "<Nothing>" value to the custom field, search tasks with wrong value and update them.

Is "<Nothing>" a special value?

Currently I'm using "Not Applicable". i.e., is the only difference the text displayed? Or does "<Nothing>" get some special handling?
phancox
 
Posts: 96
Joined: Mon Feb 27, 2006 1:14 pm
Location: Sydney, Australia

Re: Clearing Optional List Custom Fields

Postby admin » Mon Nov 22, 2010 10:47 pm

No, no special meaning.
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 7860
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia

Re: Clearing Optional List Custom Fields

Postby phancox » Mon Nov 22, 2010 11:39 pm

Would it be possible in a future version to automatically add an empty selection to the list if the field is optional?
phancox
 
Posts: 96
Joined: Mon Feb 27, 2006 1:14 pm
Location: Sydney, Australia

Re: Clearing Optional List Custom Fields

Postby admin » Wed Nov 24, 2010 3:04 pm

Yes, should be ready in the next 4.0.x
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com
admin
Site Admin
 
Posts: 7860
Joined: Thu Jan 01, 1970 3:00 am
Location: Smolensk, Russia


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