Support Forum

[fcai]

one-to-many states case
A->B
A->C
A->D

Transition of state is based on execute script/trigger on a custom field value.
It is kind of dynamically transition from one state to one of other states based on certain custom field value.

Currently ,It looks like I can only relate transition to a given message which does not allow me to do dynamic transition of state.

Can we do that?


Thanks

[admin]

Which TS version do you use ?

[fcai]

3.5.51
I did some investigation and it seems like transition of state has be bound to the message creation which I could not do state transition on fly.

[Tr1aL]

For example, before add message trigger

Code: Select all

String udfValue = message.getUdfValue("Name of Custom Field");
if (udfValue.equals("value 1"))
    message.setMstatus("Name of state B");
else if (udfValue.equals("value 2"))
    message.setMstatus("Name of state C");
else if (udfValue.equals("value 3"))
    message.setMstatus("Name of state D");
return message;


[fcai]

Thanks, Tr1aL.

Should I do multiple Starting State like this and how?

A->B
A->C
A->D

[Tr1aL]

Yes

[fcai]

In order to do A->B,A->C, A->D, It looks like I need create at least 3 types of messages associated with it.

Is anyway I can do this dynamic transition in one message creation?

[fcai]

1. create before add message trigger (or after add message trigger)
CT(conditional transition) with the following script code:

String udfValue = message.getUdfValue("Cost");
if (udfValue.equals("100"))
message.setMstatus("B");
else if (udfValue.equals("200"))
message.setMstatus("C");
else if (udfValue.equals("300"))
message.setMstatus("D");
return message;

2. create workflow "Conditional Transition Flow" with state 'A', 'B', 'C', 'D'.

3. create a message type 'note' with transition from 'A'->' A'
and using predefined trigger 'CT'. (can not do 'A' to 'B', 'A' to 'C' or 'A' to 'D' in same message type note)


4 create custom field 'Cost' in "Conditional Transition Flow' with type Integer(Also tried String type too and not working neither).

Set value=200

5. Then I create Category 'Purchase' using 'Conditional Transition flow'

6. create a project from category above.

7. create message 'note' in project and project state still in 'A', it does not jump to 'B'.



Have I done something wrong here or missed something?


Thanks,

Fred

[Tr1aL]

Sorry, I don't understand you in last message.
Trackstudio save history of state transactions, on it you should create transactions for all state changes.
Create:
Note B (A->B)
Note C (A->C)
Note D (A->D)
After that you can use them in triggers.

[fcai]

Sorry, I don't understand you in last message.
Trackstudio save history of state transactions, on it you should create transactions for all state changes.
Create:
Note B (A->B)
Note C (A->C)
Note D (A->D)
After that you can use them in triggers.

Thanks a lot, Tr1aL.

So basically I could not do state transition on fly based on value of a custom field in one state transaction (create a message for project), correct?

I think it will be very nice if you can provide this feature in your future release.

Fred