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DrewGossage
Joined: 18 Apr 2007
Posts: 8
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 Posted: Thu Apr 24, 2008 5:23 pm Post subject: LDAP Connection problem |
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This problem just arose a few days ago. When we try to login to Track Studio we get "Cannot connect to LDAP Server" The user account set in sman for LDAP has not been altered and is not locked out. I can log into other systems with the same un/pw.
There are no obvious errors in the log file only "INFO com.trackstudio.app.adapter.auth.LDAPAuthAdapter:authorizeImpl:67 - Authenticating as user DN = "CN=********,CN=Users,DC=**************,DC=priv""
Any ideas where to start looking for the reason why it will no longer authenticate? |
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admin
Site Admin
Joined: 01 Jan 1970
Posts: 4363
Location: Smolensk, Russia
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| Posted: Fri Apr 25, 2008 11:39 am Post subject: Re: LDAP Connection problem |
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| DrewGossage wrote: | This problem just arose a few days ago. When we try to login to Track Studio we get "Cannot connect to LDAP Server" The user account set in sman for LDAP has not been altered and is not locked out. I can log into other systems with the same un/pw.
There are no obvious errors in the log file only "INFO com.trackstudio.app.adapter.auth.LDAPAuthAdapter:authorizeImpl:67 - Authenticating as user DN = "CN=********,CN=Users,DC=**************,DC=priv""
Any ideas where to start looking for the reason why it will no longer authenticate? |
Please delete trackstudio.log, replicate the problem, and send me trackstudio.log again.
_________________
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com |
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DrewGossage
Joined: 18 Apr 2007
Posts: 8
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| Posted: Fri Apr 25, 2008 3:37 pm Post subject: |
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| I just sent you the log file via e-mail. |
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