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Email Protocols

 
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torex



Joined: 30 Apr 2008
Posts: 3

PostPosted: Wed Apr 30, 2008 6:05 pm    Post subject: Email Protocols Reply with quote

Can somebody tell me what email protocols Trackstudio supports?

I cannot seem to find or run the Server manager, and trackstudio.mail.properties has the protocol option but I do not know what my options are?

We have previously used SMTP successfully, but since migrating to a central Exchange server we are having troubles.

Can we use MAPI or RPC over HTTP? If so, what are the relevant settings?

Thanks in advance.
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larsf



Joined: 28 Aug 2003
Posts: 73

PostPosted: Fri May 02, 2008 10:04 am    Post subject: Reply with quote

Judging by http://www.trackstudio.com/documentation/35/html/Configuring_E-mail_Notification.html - it seems that SMTP is your only option (the protocol dropdown only offers SMTP).

Your challenge will be to configure the SMTP interface on the Exchange server.
http://www.google.com/search?hl=en&q=SMTP+for+Exchange
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Lars Fosdal, IST International Software Technology
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torex



Joined: 30 Apr 2008
Posts: 3

PostPosted: Fri May 02, 2008 11:34 am    Post subject: Reply with quote

Thanks for the help.

Are you sure that SMTP is the only option? I have not been successful in running the Server Manager, so I haven't personally seen the drop-down itself?

Thanks
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larsf



Joined: 28 Aug 2003
Posts: 73

PostPosted: Fri May 02, 2008 12:13 pm    Post subject: Reply with quote

torex wrote:
Are you sure that SMTP is the only option?


For submitting mail INTO TrackStudio, you can use pop3 and imap, but for sending notifications, there is only one item in the dropdown list, and all the texts for the other items explicitly refer to SMTP, so I guess it is the only option for sending mail out from TS.




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Lars Fosdal, IST International Software Technology
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torex



Joined: 30 Apr 2008
Posts: 3

PostPosted: Fri May 02, 2008 12:16 pm    Post subject: Reply with quote

Thanks mate, exactly what I needed to know
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