| View previous topic :: View next topic |
| Author |
Message |
phancox
Joined: 27 Feb 2006
Posts: 25
|
 Posted: Wed Apr 16, 2008 8:38 am Post subject: Custom Fields in Filters |
 |
|
Has the behaviour for handling custom fields in filters changed somewhere between version 3.5.14 and 3.5.25?
Just noticed this and while updating to version 3.5.27 to see if it fixed the problem, I've stupidly deleted version 3.5.14 so can't reproduce to check 
We have a filter called "All" that includes in the displayed columns a custom field that was only defined for certain documents. e.g., documents are either "Support Request" or "Change Request". Only Change Requests have a custom field of "Change Type" and this was selected as a column to display. i.e., filter on "Change Type (Change Request) is "---All---".
In version 3.5.14 and earlier, I'm sure the filter included all Support Requests and Change Requests. The column displayed the Change Type for Change Requests and was blank for Support Requests.
In version 3.5.25 and 3.5.27, Support Requests are no longer included in the display.
The original behaviour is what I would expect and what I need.
Has the behaviour changed and is the current behaviour correct ???
REGARDS |
|
| Back to top |
|
 |
admin
Site Admin
Joined: 01 Jan 1970
Posts: 4363
Location: Smolensk, Russia
|
| Posted: Wed Apr 16, 2008 9:41 am Post subject: Re: Custom Fields in Filters |
|
|
It's very possible that we have changed it, please send me your anonymized database backup + how to replicate.
_________________
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com |
|
| Back to top |
|
|
phancox
Joined: 27 Feb 2006
Posts: 25
|
| Posted: Wed Apr 16, 2008 10:02 am Post subject: Re: Custom Fields in Filters |
|
|
| admin wrote: | | It's very possible that we have changed it, please send me your anonymized database backup + how to replicate. |
Sent via email
THANKS |
|
| Back to top |
|
|
admin
Site Admin
Joined: 01 Jan 1970
Posts: 4363
Location: Smolensk, Russia
|
| Posted: Wed Apr 16, 2008 11:54 am Post subject: Re: Custom Fields in Filters |
|
|
Received. Please give us 1-2 days, slight overloaded now.
_________________
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com |
|
| Back to top |
|
|
phancox
Joined: 27 Feb 2006
Posts: 25
|
| Posted: Wed Apr 16, 2008 12:05 pm Post subject: Re: Custom Fields in Filters |
|
|
| admin wrote: | | Received. Please give us 1-2 days, slight overloaded now. |
That's fine. We'll work around it for the moment.
I take it that your expectation is that it would be working the way I expected rather than the way it appears to be?
If the current behaviour is correct, then I'll need to think about restructuring our work practices.
THANKS |
|
| Back to top |
|
|
admin
Site Admin
Joined: 01 Jan 1970
Posts: 4363
Location: Smolensk, Russia
|
| Posted: Wed Apr 16, 2008 12:12 pm Post subject: Re: Custom Fields in Filters |
|
|
I don't know - we need to check. Custom field/user groups visibility is a problem area for us, sometimes someone complain about them, we change them, and later somebody complain too 
So, I can imagine, that this has been changed, but not sure how and why.
_________________
Maxim Kramarenko (mailto: maximkr@trackstudio.com)
TrackStudio - Hierarchical Bug & Issue Tracking Software
http://www.trackstudio.com |
|
| Back to top |
|
|
phancox
Joined: 27 Feb 2006
Posts: 25
|
| Posted: Fri Apr 25, 2008 11:42 am Post subject: |
|
|
Appears to be fixed in 3.5.28
THANKS |
|
| Back to top |
|
|
|
Products
Documentation
Support Forum
Company
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
